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Introduction by Roni D. Posner
Foreword
About the Author, Acknowledgements
Introduction
Purpose and Audience
Considerations Captured in the Report
Structure of the Paper
Part I. Methodology and Summary of Findings
Study Methodology
Summary of Findings: Lessons Learned
Important Considerations in Evaluation of Capacity Building
Larger Context – Capacity-Building Issues in Flux
Part II. Key Concepts
Definition of Evaluation
Capacity Building and Organizational Effectiveness
Exhibit 1: A Simplified Logic Model for Training or Client Engagements
Part III. Important Considerations and Lessons Learned
Promising Practices in Evaluation of Capacity Building
Illustration: Learning-Doing Cycle of Change
Summary of Findings: Lessons Learned
Exhibit 2: Effective Capacity Building and Evaluation Frameworks
Exhibit 3: Continuum of Capacity-Building Evaluation
Putting it Together: Tips for Evaluating Capacity Building
The Evaluation Checklists
Recommendations for the Field
Part IV. Case Studies
Summary: Lessons Learned from the Case Studies
OMG Center for Collaborative Learning
Management Assistance Program of Tampa Bay, FL
Exhibit 4: MAP Outcomes Measurement Logic Model
The Capacity Project
Strategic Solutions Initiative
Exhibit 5: Strategic Solutions Theory of Change—The Logic Model
California Community Clinics Initiative
Learning Circles Project
The Rochester Effectiveness Partnership
The Success Measures Project
Hawaii Community Foundation
Community Resource Exchange
Social Venture Partners
What the Field of Community Development Can Teach Us
Local Initiatives Support Corporation
What the Arts Teach Us
Part V. Conclusion
Appendices
Appendix A: References and Bibliography
Appendix B: Interviewees/Informants
Appendix C: Organizational Effectiveness Frameworks